PRIVACY POLICY

Effective Date: 12/1/2025

Stone Design Countertops LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you fill out a contact form, request an estimate, or communicate with us, you may provide:

  • Name

  • Email address

  • Phone number

  • Project details

  • Address (if provided for service estimates)

  • Any additional information you choose to submit

Automatically Collected Information

When you visit our website, certain data may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on the website

  • Referral source

This information helps us understand how visitors use our website.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and schedule services

  • Provide estimates and project communication

  • Improve our website and user experience

  • Send occasional updates, promotions, or service reminders (you may opt out at any time)

  • Maintain business records and comply with legal requirements

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We may share your information only with trusted third parties that help us operate our business, such as:

  • Website hosting providers

  • Email service platforms

  • Customer management tools

These parties are required to keep your information confidential and use it only for business purposes.

We may also disclose information when required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze site traffic

  • Enhance user experience

You may disable cookies through your browser settings, though doing so may impact certain site features.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request corrections to your data

  • Request deletion of your information

  • Opt out of marketing communications

To make a request, contact us using the information below.

7. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of these websites.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Effective Date” at the top will indicate the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or need assistance, please contact us:

Stone Design Countertops LLC
Shreveport Office: 1813 Barton Dr, Shreveport, LA 71107 — (318) 658-9527
Monroe Office: 4215 Sterlington Rd, Monroe, LA 71203 — (318) 582-5254